Terms &
conditions
Soulvizion B.V. – Terms and Conditions for Video and Multimedia Production Services
1. Introduction
These terms and conditions govern the provision of video and multimedia production services by Soulvizion B.V., a Dutch video production company registered at Eef Kamerbeekstraat 380, 1095 MP Amsterdam, The Netherlands. By engaging our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our services.
2. Definitions
– “Soulvizion B.V.,” “we,” “our,” or “us” refers to Soulvizion B.V., a Dutch video production company providing services in various facets of video and multimedia production.
– “Client,” “you,” or “your” refers to any individual or entity engaging Soulvizion B.V. for video and multimedia production services.
3. Placement of Order
3.1. An order will be deemed accepted by Soulvizion B.V. upon the signature of the Client on the order form, or upon receipt of written confirmation via fax, email, or letter from the Client instructing Soulvizion B.V. to proceed. By accepting the order, the Client agrees to accept the Terms and Conditions outlined herein and enter into a contract with Soulvizion B.V.
3.2. Soulvizion B.V. will not commence work on the services until it has received written confirmation of the order from the Client and has accepted the order.
4. Brief
4.1. The Client must provide clear instructions for the production of any video or multimedia product. This may be in the form of a specification or order form provided by Soulvizion B.V. and agreed upon by the Client, or other written instructions from the Client. The brief must be agreed upon in writing before any work on the production begins.
4.2. Changes to the brief must be notified in writing and agreed upon by both the Client and Soulvizion B.V.
5. Input Materials
5.1. The Client will supply Soulvizion B.V. with any information or materials as requested by Soulvizion B.V. or as detailed in the specification or order form to produce the video or multimedia product.
5.2. All input materials must be received by the specified date and time and be of a suitable size and format as specified by Soulvizion B.V. Soulvizion B.V. reserves the right to refuse to accept submissions that fail to meet the requirements and may make additional charges for modifying or enhancing submitted material to meet the required standards.
5.3. The Client warrants that all material submitted to Soulvizion B.V. is accurate, and Soulvizion B.V. accepts no responsibility for errors in such material.
6. External Contributors
6.1. The Client agrees to ensure that all contributors required for the production, such as interviewees or guests, are present and available at the times and dates specified in the filming schedule or as agreed with Soulvizion B.V.
6.2. When filming on location, the Client agrees to make arrangements to ensure that Soulvizion B.V. has adequate time at the location to capture necessary footage and to properly assemble and operate equipment. The Client is required to obtain permission for Soulvizion B.V. to film on location and to provide, at the Client’s cost, a suitable venue for filming if necessary.
7. Timescales / Schedules
7.1. Soulvizion B.V. will make every effort to complete delivery of video and multimedia products within agreed timescales, but time will not be of the essence unless specifically agreed upon in writing.
7.2. Soulvizion B.V. agrees to make contact with the Client prior to any filming or production to agree on content, dialogue, locations, and scheduling.
7.3. Soulvizion B.V. will not be liable for any delay or failure to meet deadlines if such delay or failure is due to causes beyond its reasonable control.
8. Approval and Delivery
8.1. Soulvizion B.V. agrees to provide the Client with a production proof upon completion of the editing process or at selected stages of the production process, if deemed appropriate.
8.2. On final approval of the proof by the Client, the Client authorizes Soulvizion B.V. to release the final product and commence production of the video or multimedia product.
8.3. Once approved, any changes to the product requested by the Client will incur additional costs. The Client will be notified of such additional costs, and by authorizing the changes, the Client agrees to become liable for these costs.
9. Delivery / Duplication
9.1. Soulvizion B.V. agrees to provide the Client with one master copy of the final video or multimedia production in each of the specified formats. Additional copies will be chargeable as per Soulvizion B.V.’s published rates.
9.2. Soulvizion B.V. will hold the final video products, input files, component videos, and video production files for a period of 90 days after delivery. After this time, Soulvizion B.V. will delete these files. If the Client wishes to keep the original footage beyond this period, they must send a hard drive to Soulvizion B.V. to obtain their raw material.
10. Additional Costs
10.1. The Client is responsible for all expenses incurred by Soulvizion B.V. during all stages of production, including but not limited to transport, accommodation, equipment hire, and communication costs.
10.2. Soulvizion B.V. will indicate any foreseeable expenses at the time of quotation or order, but the Client accepts that additional expenses may be incurred due to unexpected events beyond Soulvizion B.V.’s control.
11. Payment Terms
11.1. Unless otherwise agreed in writing, a payment of 40% of the total order cost is required with the order for non-account holders. The remaining 60% is payable on completion of the project.
12. Intellectual Property
12.1. Soulvizion B.V. retains exclusive and complete ownership of the intellectual property inherent in the recording of the project at any time after such recording. The Client agrees that Soulvizion B.V. shall maintain an exclusive, transferable, sub-licensable, royalty-free, worldwide license to use the stills photography and/or video.
13. Liability
13.1. Soulvizion B.V. will not be liable for any errors on any medium after the Client has agreed in writing that the content is correct and accurate and should be posted, published, or broadcast.
13.2. Soulvizion B.V. will not be liable for any loss, damages, or injuries caused while present at the Client’s premises or working on location.
14. Confidentiality
14.1. Any confidential or proprietary information acquired by either party from the other shall not be used or disclosed to any person or entity, except when required by law or with the agreement of the other party.
15. Governing Law
15.1. This contract shall be governed by and construed in accordance with Dutch law, and the parties submit to the exclusive jurisdiction of the Dutch courts.
By engaging our video and multimedia production services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.