Privacy policy

Soulvizion B.V., located at Eef Kamerbeekstraat 380, 1095 MP Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://soulvizion.com
Eef Kamerbeekstraat 380, 1095 MP Amsterdam
+31 6 46996142
Erik van der Zwan is the Data Protection Officer of Soulvizion B.V. He can be reached at info@soulvizion.com

Personal data we process
Soulvizion B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

First and last name
Telephone number
Email address

Special and/or sensitive personal data we process
Soulvizion B.V. processes the following special and/or sensitive personal data about you:

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at [email protected], and we will delete this information.

Purposes and legal basis for processing personal data
Soulvizion B.V. processes your personal data for the following purposes:

To be able to call or email you if necessary to carry out our services

Automated decision-making
Soulvizion B.V. makes decisions based on automated processing on matters that can have (significant) consequences for people. These decisions are made by computer programs or systems, without a human being (for example, an employee of Soulvizion B.V.) in between.

How long we keep personal data
Soulvizion B.V. does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories of personal data: 1 year.

Sharing personal data with third parties
Soulvizion B.V. shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Soulvizion B.V. remains responsible for these processing operations. In addition, Soulvizion B.V. provides your personal data to other third parties. We only do this with your explicit consent.

Cookies, or similar techniques, we use:
Soulvizion B.V. uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferred settings, for example. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved through the settings of your browser.

Rights regarding your data
You have the right to access, correct, or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, send a specified request to [email protected]. To make sure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. Soulvizion B.V. will respond to your request as soon as possible, but in any case, within four weeks. Soulvizion B.V. also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

How we secure personal data
Soulvizion B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@soulvizion.com